With the rapid increase of the internet users globally it is very important for an organization to have Digital presence.As we can see that e-commerce industry is growing very fast and consumers are attracting towards it, it is important for the companies to maintain a good online reputation .Positive Reviews plays a crucial role in maintaining the same.
A positive or negative review about any company can influence the decision of a consumer because a survey says that 88% customer takes their decision after seeing the reviews of the product/service. Reviews plays an important role to make a brand credible, reliable and trustworthy.
Why reviews are important?
- Helps in increasing business.
- Aids consumers decision making.
- Creates awareness of the brand.
- Facilitates Consumer engagement.
- Builds a relation between the customer and the brand.
We at GMI PAKISTAN help the companies to maintain their reviews and manage the same.We understand the importance of a review for any organization thus we have a solution to it.